General e-mail information

Platon Webhosting uses exclusively a secured access to all e-mail accounts and services.

We realize that valuable or sensitive data are often sent by e-mail. A non-secured access always creates a certain risk of detecting and misusing your password by a third party. A secured access does not allow capturing of your password. Therefore our service blocks a non-secured access to e-mail accounts and only allows a secured access through SSL.

In spite of the aforementioned protection, it is always necessary to keep passwords to e-mail accounts confidential. Shall you provide the password to a person, make sure they are trustworthy. We also recommend remembering a password instead of keeping it in your computer or writing it down somewhere.

Sending E-Mails

Electronic mail is sent by the SMTPS protocol SMTPS.

Receiving E-Mails

Receiving electronic mail is possible through the POP3S protocol or the IMAPSprotocol.

mail.yourdomain.ext can also be used as the server name. We, however, recommend using server names *, which are secured by our professional SSL certificate that recognizes 99 % of e-mail clients.

In case you do not know the difference between POP3S and IMAPS protocols, or you have trouble deciding which one to use, we suggest reading the following article:


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How can we help you?

We accept reports of problems or other inducements related to the use of our products and services. +421 222 111 321

In case you need any help, contact us by e-mail or by phone.

  • On the phone from 8:30 - 17:30
  • Sometimes even on weekends
  • Simple human approach
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Give a chance to our online help-center. You can find there more than:

  • 6 categories
  • 59 manuals
  • 23 e-mail settings
  • 7 programming tips
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Questions about our products or any specific request? Contact us.

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