This is a brief guide to configuring Outlook Express e-mail client for retrieving mail via IMAP, from mailboxes at Platon Webhosting. As an example, we use the account firstname.lastname@example.org, but the procedure is applicable for any e-mail account on our servers.
From the taskbar of the Outlook Express application, select Tools -> Accounts.
A box will open with the list of set up accounts in your Outlook Express. Click on Add and select the item Mail...
A setup wizard for opening a new account will be launched. Define the Account Name (the name of your organization, etc…), which you want to appear to recipients of your e-mails and click on Next.
In this box, enter your e-mail address set up at Platon Webhosting. Click on Next to continue.
On the next menu, select the IMAP protocol for incoming mail.
In the next window, enter the Account Name (user name for the particular e-mail account) and Password. You will find the necessary login information in an e-mail and/or Text Message from Platon Webhosting.
On the next screen, click on Finish.
You should be automatically redirected to the box with the list of accounts. It is now necessary to finish the setup process. Select Properties.
In the new window, click on the second icon Servers. At the bottom, check the option My server requires authentication.
In the same menu, click on Advanced. Check the option This Server Requires a Secure Connection SSL for both the outgoing mail server and incoming mail server. Change the respective ports to:
Finally, click on the last icon IMAP at the top. Enter the word INBOX. (In capital letters and with period at the end!) in the field Root folder path.
Click on OK and turn Outlook Express off and back on to finalize the e-mail account configuration.
In case you need any help, contact us by e-mail or by phone.
Give a chance to our online help-center. You can find there more than:
Questions about our products or any specific request? Contact us.
If necessary, we will contact you.
Please contact us at email@example.com.